Meeting Facilitation

Do you need a neutral guide for important meetings so you can participate, engage, contribute, and focus? Whether it is a team building meeting, a goal-setting meeting, stakeholder engagement, crisis planning, training development, or strategic planning, our experts utilize industry best practices to assist you.

Virtual and In-Person Meeting Facilitation including:

• Advance materials including surveys, document reviews, or interviews
• Post-Meeting recommendations, reports, and action plans

Expert Instruction and Train-the-Trainer

Targeted, professionally-developed curriculum loses its impact if the people delivering it do not have the instructional training to engage learners. Whether you need trainers to deliver material or you want to get your internal training staff up-to-speed on the latest technology and the skillsets required to deliver training, we can assist.

• Virtual
• In-Person
• Distance Learning

Multidisciplinary Training

Collaboration and cooperation between professionals from different disciplines is not always easy to achieve. Our training professionals have experience facilitating cooperative relationships between subject matter experts from local, State, and Federal entities, as well as non-profit professionals, first responders, and others.

Program Management

Coordinated organization, direction, and implementation of a selection of individual projects that lead to a successful outcome for an overall goal is program management. It takes a specific skillset to be able to keep an eye on the big picture while working within the smaller pieces, and our professional staff has the expertise in managing complex programs. Our team will identify key performance indicators, establish metrics to address areas of risk, and provide mitigation plans to ensure your organization delivers on its programmatic commitments and the success of the program.

Process Improvement & Procedure Development

Businesses who adapt seamlessly to change are often more successful. LEAD Training helps clients create and implement continuous improvement strategies to increase efficiency, productivity, and create a culture of change within their organization. We'll work with you to determine the unique goals and objectives of your organization and develop a non-divisive approach to drive improvement and support growth.

Accreditation Support

Would you like to add value and improve the return on investment for your courses by becoming an accredited provider? Accredited providers deliver the highest quality of instruction, and have the credentials to prove it! LEAD Training's Educational Consultants have supported large associations and government entities in their pursuit to become accredited providers. The accreditation process can slow down your business pace, so allow our experienced staff to assist your team as you prepare your application and supporting documentation, conduct practice, internal reviews and audits, and serve as a liaison to support you throughout the entire process.

Custom eLearning

Your organization's learning, education, and development problems are unique. Shouldn't the solution also be unique? We partner with you to create custom eLearning solutions that get results:

• Achievement of learning goals
• Increased learner engagement
• Higher motivation and satisfaction
• Improved employee retention
• Increased return on investment

Training Needs Assessment

We perform training needs assessment at the organization level, job level, and individual level. Our approach to analysis begins with the questions, "What needs to be done?" and "Why is it not being done now?" The answers to these questions help us identify the performance problem and determine how to solve it. Training may be part of the solution, but it may not be all of the solution.

Through surveys, focus groups/stakeholder meetings, interviews, observations, and other analysis methods, we identify:

• The target audience for any performance improvement solution to be developed
• Competencies of the job role in question
• The tasks that the members of the target audience need to perform
• What they need to know to be able to perform those tasks
• Gaps in knowledge, skills, and abilities
• Gaps in the current program
• Any other factors that may be contributing to the performance problem
• Through comprehensive organizational analysis, job task analysis, and gap analysis, we can determine the precise solution for your organization's performance problems.

Blended Learning

Blended learning solutions leverage the advantages of online and in-person training delivery methods.

• eLearning reaches geographically dispersed audiences without the need for travel
• Instructor-led training allows for hands-on practice and greater interpersonal connections

One model of blended learning design involves creating eLearning courses to teach learning objectives that are on the lower levels of Bloom's taxonomy. This enables organizations to get more bang for their buck in instructor-led training courses. Rather than using instructors as the "sage on the stage" delivering lecture, they can be the "guide on the side" facilitating real-world practical exercises.

Interactive Scenarios

Stories are one of the most effective tools we have in our instructional design and curriculum development toolbox. They help get and keep the learner's attention, enhance retention and motivation, and help make connections between the content and the learner's prior knowledge and experiences.

Well-crafted scenarios help create context for new information, allowing learners to apply it to their unique needs. We work closely with subject matter experts to develop realistic scenarios that emulate real-world on-the-job situations.

Learning Management System (LMS) Administration

Learning Management Systems (LMS) provide a solution to a variety of organizational tasks related to training. Whether it is administrative, documentation, reporting, or creating a training program, this technology is an important investment. Our educational experts have experience in several LMS products and can provide a range of assistance from purchasing considerations to training existing staff.

Our experts provide:

• Needs analyses for clients considering LMS implementation
• Assistance in the rollout of a new LMS system
• Training for LMS administrative staff
• Development of customized Standard Operating Procedures (SOPs) for LMS Administration

Section 508/WCAG 2.0 Expertise

We design accessible learning solutions that meet or exceed Section 508 and WCAG 2.0 standards to ensure usability for individuals with disabilities. Our personnel have more than a decade of experience designing accessible training products for federal government clients. We understand that it's not only websites that need to be accessible to all. Our universal design experts create accessible documents, presentations, and spreadsheets too.