Customized
Leadership, Educational, and Development Training
Cutting edge training that allows organizations and government agencies to grow in their missions and empowers team members to do their best work.
Services
An all-inclusive list of services to meet
your organizational, leadership, and training needs
By truly customizing our training solutions to meet our clients’ needs, we’re raising the bar for the investment and results organizations should expect from a training services and solutions provider.
- Instructional Systems Design
- Custom Curriculum Design: eLearning, Performance-Based, Virtual Instructor-led (VILT), Blended, Flipped & Microlearning
- Interactive Scenarios, Gamification, Augmented Reality & Immersive Learning
- Section 508/WCAG 2.1 Expertise
- Certified Project Management Professionals
- Learning Management Systems(LMS) Admin
- Knowledge Management
- Community of Practice Development
- Policy, Process, and Procedure Improvement
- Accreditation Support
- Executive Leadership Development
- Individual & Group Leadership Instruction
- Mentoring & Coaching Program Development & Training
- TRADOC Certified QA Evaluator
- Myers-Briggs Administrator & Interpreter
- Customized Instructor Certification Programs
- Customized Instructor Professional Development, Training, and Evaluation
- K-12 Professional Development
- Individual Instructor Observation & Coaching
- Train-the-Trainer: In Person or Virtual
20+
AVERAGE YEARS
our staff members
have been providing
professional development
to teachers
About
Overcoming The Biggest Training Challenges
We believe our success comes from investment and care for our clients’ success and helping them overcome their biggest training challenges. Through attentive, thoughtful insight and careful consultation, LEAD Training is setting a new standard for confident leadership and educational success for organizations across the country.
Our Team
Optimizing the learning potential of your agency
With decades of experience and a commitment to working as a team, we’re leveraging training to unlock new possibilities for our clients and open doors to their greatest potential.
Starla Halcomb, PhD
Chief Executive Officer, Senior Consultant & Trainer
Dr. Halcomb has more than 30 years of experience in the educational and training fields. Her areas of specialty include instructional and course design, facilitation, small group instruction, curriculum development, knowledge management, team building, leadership development, and the adaptive learning model. Her experience in teaching and administration in several levels of educational institutions, as well as many years working with the US Army Defense Ammunition Center as a contract instructional and program developer, provide a rich background of experience to draw upon. Dr. Halcomb is a Myers-Briggs Type Indicator (MTBI) Masterclass Administrator and Interpreter, as well as a US Army Training and Doctrine Command (TRADOC) Quality Assurance Evaluator.
30+
COMBINED YEARS
our staff has worked
in learning management
systems
Our Values
Professional yet personable
You can trust we’ll always strike a balance between treating your project with the highest levels of professionalism and maintaining our human connection with you and your needs.
Results driven success
When you work with us, you can expect to see results. That’s why we measure our success on you reaching your business goals.
Caring attentiveness
You care deeply about your company and your team, and we know the value of world class training to keep your business growing and thriving. That’s why we’ll always treat your project as a top priority. If it matters to you and your business, it matters to us.
Growing yet grounded
As an industry leader, we’ve got our eyes set on growing into a transformative force for workplace training. However, we won’t sacrifice quality in the name of growth. No matter what, our priority will always be to provide the best work and individual attention for every single client.
Research based training
We didn’t just create our training model overnight. Our customized training plans are rooted in research and utilize the most effective training tools based on how adults learn in the workplace.
By The Numbers
55,000
Hours of Training
16,000
students
150
Performance
Improvement
Solutions
50
Our Clients
BUREAU OF INDIAN AFFAIRS (BIA)
Office of Assistant Secretary-Indian Affairs
Office of Equal Opportunity and Civil Rights Programs
DEPARTMENT OF DEFENSE (DOD)
Army Medical Center of Excellence (MEDCOE) Ft Sam Houston
Army Ft Eustis
Army Virtual Learning Environment (AVLE)
BUREAU OF INDIAN EDUCATION (BIE)
Nenahnezad Community School
Riverside Indian School
DEPARTMENT OF DEFENSE (DoD)
Department of Defense Education Activity (DODEA)
Department of Interior (DOI)
Bureau of Land Management (BLM)
National Wildfire Coordinating Group (NWCG)
Department of Transportation (DOT)
Pipeline and Hazardous Materials Safety Administration (PHMSA)
Department of Health and Human Services (HHS)
Indian Health Services (IHS)
Department of Housing and Urban Development (HUD)
Office of Native American Programs (ONAP)
Department of Agriculture (USDA)
Forest Service
Department of Homeland Security (DHS)
Federal Emergency Management Agency (FEMA)
Department of Labor (DOL)
Occupational Safety and Health Administration (OSHA)
State, Local and Education (SLED)
Virginia Fire Chiefs Association
Tennessee Fire Chiefs Association
North Carolina Fire Chiefs Association
State, Local and Education (SLED)
Indiana Fire Chiefs Association
Connecticut Fire Chiefs Association
Industry
International Association of Fire Chiefs
Oklahoma State University
Alliance of Supplier Diversity Professionals (ASDP)
Industry
ExxonMobil
OSU College of Engineering, Architecure and Technology
Association for Professionals in Infection Control and Epidemiology (APIC)
Industry
Muscogee Creek Nation
Cherokee Nation
Corporate Data
SBA 8(a) Case #: C00kQB
EDWOSB Certified
HUBZone Certified
Indian Small Business Economic Enterprise (ISBEE)
GSA Contract #: 47QREA23D0033
TERO & CESO Certified
CAGE Code: 7LS83
DUNS: 080218108
Unique Entity ID: HFC9N4CUSVW5
EIN: 81-2620970
NAICS Codes
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How can we help you?
INSTRUCTIONAL DESIGN AND CURRICULUM DEVELOPMENT
Instructional Systems Design
Developing effective training that gets results involves more than simply entering content into PowerPoint. Our expert instructional designers apply the ADDIE model in a dynamic, iterative, and flexible manner (similar to SAM) to produce custom, creative learning solutions to your training problems using a variety of methods.
- Analysis: Our process begins with identifying what needs to be done and why it’s not being done now.
- Design: Once we identify the problem, we design the solution, beginning with the end in mind: the goals to be achieved.
- Development: This phase includes development of prototypes/wireframes, draft, and final products.
- Implementation: This phase involves rolling out the solution with end users.
- Evaluation: Evaluation occurs continuously throughout the entire process, with adjustments as needed all along the way.
Custom eLearning
Your organization’s learning, education, and development problems are unique. Shouldn’t the solution also be unique? We partner with you to create custom eLearning solutions that get results:
- Achievement of learning goals
- Increased learner engagement
- Higher motivation and satisfaction
- Improved employee retention
- Increased return on investment
Virtual Instructor-Led Training
Virtual training gives you the power to meet your learners where they are. We have the tools and expertise to design virtual instructor-led training (VILT) solutions or to convert existing instructor-led training to virtual platforms to meet today’s challenges and bring your training to your audience no matter where they are.
We design highly interactive, engaging virtual learning experiences that maximize learner participation, reduce training costs, and connect learners with each other and instructors. Our web conferencing technologies and learning management system allow us to incorporate a blend of synchronous and asynchronous learning strategies for the most robust training solution.
Training Needs Assessment
We perform training needs assessment at the organization level, job level, and individual level. Our approach to analysis begins with the questions, “What needs to be done?” and “Why is it not being done now?” The answers to these questions help us identify the performance problem and determine how to solve it. Training may be part of the solution, but it may not be all of the solution.
Through surveys, focus groups/stakeholder meetings, interviews, observations, and other analysis methods, we identify:
- The target audience for any performance improvement solution to be developed
- Competencies of the job role in question
- The tasks that the members of the target audience need to perform
- What they need to know to be able to perform those tasks
- Gaps in knowledge, skills, and abilities
- Gaps in the current program
- Any other factors that may be contributing to the performance problem
- Through comprehensive organizational analysis, job task analysis, and gap analysis, we can determine the precise solution for your organization’s performance problems.
Performance-Based Training
Employee training shouldn’t be about checking boxes. It should be about performance improvement. Our learning solutions focus on just that.
By ensuring that learning objectives map to job tasks and are taught through real-world scenarios and situations, we help ensure that learners who complete our courses are able to PERFORM.
We design performance-based assessments, measured with rubrics, to ensure that learners can demonstrate achievement of the learning objectives.
Blended Learning
Blended learning solutions leverage the advantages of online and in-person training delivery methods.
- eLearning reaches geographically dispersed audiences without the need for travel
- Instructor-led training allows for hands-on practice and greater interpersonal connections
One model of blended learning design involves creating eLearning courses to teach learning objectives that are on the lower levels of Bloom’s taxonomy. This enables organizations to get more bang for their buck in instructor-led training courses. Rather than using instructors as the “sage on the stage” delivering lecture, they can be the “guide on the side” facilitating real-world practical exercises.
Microlearning
Our learning experts understand that training doesn’t have to be full-sized to be effective. We develop bite-sized, mobile-friendly learning solutions that provide just-in-time support right when learners need it.
- Videos
- Podcasts
- Job aids
- Games
- Quizzes
- Scenarios
- eLearning
- Tutorials
- FAQs
Interactive Scenarios
Stories are one of the most effective tools we have in our instructional design and curriculum development toolbox. They help get and keep the learner’s attention, enhance retention and motivation, and help make connections between the content and the learner’s prior knowledge and experiences.
Well-crafted scenarios help create context for new information, allowing learners to apply it to their unique needs. We work closely with subject matter experts to develop realistic scenarios that emulate real-world on-the-job situations.
Gamification & Game-Based Learning
Learning doesn’t feel like a chore when it’s fun. We incorporate gamification and games to enhance learner engagement and motivation.
Gamification involves including game-like elements into learning activities that are not a game. For example, we can award badges and points, and display progress bars and leaderboards.
Games can be useful for reviewing or practicing learned content. They can be incorporated into eLearning, virtual learning, or instructor-led training.
Learning Management System (LMS) Administration
Learning Management Systems (LMS) provide a solution to a variety of organizational tasks related to training. Whether it is administrative, documentation, reporting, or creating a training program, this technology is an important investment. Our educational experts have experience in several LMS products and can provide a range of assistance from purchasing considerations to training existing staff.
Our experts provide:
- Needs analyses for clients considering LMS implementation
- Assistance in the rollout of a new LMS system
- Training for LMS administrative staff
- Development of customized Standard Operating Procedures (SOPs) for LMS Administration
Section 508/WCAG 2.0 Expertise
We design accessible learning solutions that meet or exceed Section 508 and WCAG 2.0 standards to ensure usability for individuals with disabilities. Our personnel have more than a decade of experience designing accessible training products for federal government clients. We understand that it’s not only websites that need to be accessible to all. Our universal design experts create accessible documents, presentations, and spreadsheets too.
INSTRUCTOR TRAINING AND CERTIFICATION
Instructor Certification Program
What makes an instructor certified to instruct others within an organization? It takes more than just subject matter expertise. It takes a whole new skillset that focuses on instructional techniques and facilitation. Our education consultants can assist clients in the development and implementation of an Instructor Certification Program that meets their organizational needs. Our experts use educational research and industry best practices to customize a program to meet client goals.
The program includes:
- Analysis of instructor performance requirements based solely on each client’s organizational needs
- Preparation of a tiered-approach to certification of different levels of instructors
- Determination of minimum requirements for instructors
- Development of performance metrics
- Development of custom-built instructor training curriculum that requires live, daily instructional presentations by participants
- Delivery of the instructor curriculum by our professional instructors who also provide feedback on daily instructional presentations by participants during the entirety of the course(s)
- Completion of follow-up instructor skills observations that include immediate feedback and recommendations for improvement at the time intervals that work best for our clients
- Assistance in developing record-keeping, organization, and administration of an Instructor Certification Program
- Analysis of overall program effectiveness and success
KNOWLEDGE MANAGEMENT AND EVALUATION
In a changing world, teams must learn to adapt and work together in new ways, making collaboration increasingly important. Our skilled facilitators will help you design, launch, and cultivate your Communities of Practice (CoPs). We’ve worked with multidisciplinary teams, nonprofits, government agencies, and educational institutions to connect people, facilitate dialogue, introduce collaborative processes, and deepen knowledge through ongoing interaction.
Quality Assurance Evaluation
Allow our team of experts to review and audit your systems and procedures to ensure your products and services meet best practices, the needs of your organization, and your stakeholders. We provide the balance between flexibility and standardization to help you:
- Ensure a high standard of work by improving performance and results
- Maintain integrity, competence and accountability
As part of our customized QA process, we’ll:
- develop a custom strategy
- establish an efficient testing process
- evaluate testing results to provide recommendations, define priorities, and help implement best practices
Process Improvement & Procedure Development
Businesses who adapt seamlessly to change are often more successful. LEAD Training helps clients create and implement continuous improvement strategies to increase efficiency, productivity, and create a culture of change within their organization. We’ll work with you to determine the unique goals and objectives of your organization and develop a non-divisive approach to drive improvement and support growth.
Formative & Summative Assessment
Our education professionals can provide formative and summative assessments at any phase of the training development process. From preparing stakeholder surveys used for gathering task analysis information to test item and end-of-course data for use in the preparation of course Pilot Reports, our experts can assist. They can also develop assessment tools and surveys to gather data on overall program efficacy, consistency, and success.
Accreditation Support
Would you like to add value and improve the return on investment for your courses by becoming an accredited provider? Accredited providers deliver the highest quality of instruction, and have the credentials to prove it! LEAD Training’s Educational Consultants have supported large associations and government entities in their pursuit to become accredited providers. The accreditation process can slow down your business pace, so allow our experienced staff to assist your team as you prepare your application and supporting documentation, conduct practice, internal reviews and audits, and serve as a liaison to support you throughout the entire process.
LEADERSHIP AND ORGANIZATIONAL DEVELOPMENT
Leadership and Organizational Needs Analysis
Organizational Development enables organizations to better respond and adapt to industry and market changes and technological advances. These changes can result in the need to reskill your workforce.
Our team can provide:
- In-depth organizational analysis of overall training needs
- Training suitability analyses to determine if training development is the right solution
- Potential instructor and participant analysis to determine level of existing knowledge, learning styles, and who needs training
Our team utilizes direct observation, focus groups, subject matter experts (SMEs), questionnaires, surveys, educational and industry research, DIF (difficulty, importance, frequency) Analysis, and work sample reviews to help you make the best training decisions for your workforce.
Meeting Facilitation
Do you need a neutral guide for important meetings so you can participate, engage, contribute, and focus? Whether it is a team building meeting, a goal-setting meeting, stakeholder engagement, crisis planning, training development, or strategic planning, our experts utilize industry best practices to assist you.
Virtual and In-Person Meeting Facilitation including:
- Advance materials including surveys, document reviews, or interviews
- Post-Meeting recommendations, reports, and action plans
Workshops/Seminars
Do you need a topic-specific awareness training event? Our consultants will take customized learning outcomes and develop and lead training workshops or seminars to meet those goals. Whether you desire a facilitated discussion-based seminar or a hands-on workshop that allows staff to practice new skills, our experts can provide virtual, in-person, or distance options for a multitude of topics:
- Telework and Telecommuting Strategies
- Communication Strategies
- Presentation Skills
- Interpersonal Skills
- Facilitation Skills
- Train-the-Trainer
- Adult Learning
- Social Learning
- Public Speaking
- Goal Setting
- Compliance and Safety
Expert Instruction and Train-the-Trainer
Targeted, professionally-developed curriculum loses its impact if the people delivering it do not have the instructional training to engage learners. Whether you need trainers to deliver material or you want to get your internal training staff up-to-speed on the latest technology and the skillsets required to deliver training, we can assist.
- Virtual
- In-Person
- Distance Learning
Myers-Briggs Type Indicator Administrator & Interpreter
The Myers-Briggs Type Indicator (MBTI®) instrument is a personality “type” assessment tool that offers employees and employers insight into the way people use perception and judgement. Because the assessment tool is restricted, it requires specific qualifications in order to administer it – and we have those people on staff.
Benefits of type assessments:
- Better communications in work groups
- Informed career choices and changes
- Discover how people approach learning
- Personal growth
- Learn how to approach teaching and instruction
- Learn how different types interact with others in different fields of expertise
Multidisciplinary Training
Collaboration and cooperation between professionals from different disciplines is not always easy to achieve. Our training professionals have experience facilitating cooperative relationships between subject matter experts from local, State, and Federal entities, as well as non-profit professionals, first responders, and others.
Program Management
Coordinated organization, direction, and implementation of a selection of individual projects that lead to a successful outcome for an overall goal is program management. It takes a specific skillset to be able to keep an eye on the big picture while working within the smaller pieces, and our professional staff has the expertise in managing complex programs. Our team will identify key performance indicators, establish metrics to address areas of risk, and provide mitigation plans to ensure your organization delivers on its programmatic commitments and the success of the program.